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How to Send Automated Donation Receipt to donors

Why Automate Donation Receipts with Neki?

Automating donation receipts through Neki is more than just a time-saver — it’s a powerful way to strengthen your relationships with donors and boost your nonprofit’s credibility. By setting up personalized, automated receipts, you can:

  • Build Donor Trust: Instantly acknowledge contributions with professional, transparent communication.
  • Strengthen Connections: Show appreciation with a heartfelt message, keeping supporters engaged and inspired.
  • Boost Efficiency: Save time by eliminating manual follow-ups, so you can focus on driving your mission forward.
  • Encourage Repeat Giving: A prompt, personalized thank-you can motivate donors to continue supporting your cause.

With Neki’s simple automation tools, every donation becomes an opportunity to deepen your impact and grow your community of supporters.

Here’s how you can set it up in just a few clicks:

How to Automate Donation Receipts

Step 1: Log in to your Neki account.

Step 2: Navigate to the Admin Portal.

  

Step 3: Go to Email Settings and select Donor.

Step 4: Add your customized message — whether it’s a heartfelt thank-you, an update on how their donation will be used, or a link to a recent success story.

Step 5: Save your changes - now, every time someone donates, they’ll automatically receive a personalized receipt.  At the top of the receipt, your nonprofit's logo will be prominently displayed, followed by your customized message — a heartfelt thank-you or a special note about how their contribution supports your mission.

Here’s a preview of what your donors will see:



Pro Tip: Make your messages count!
When customizing your message: Mention how their funds will be used and the direct impact they’re making.


This simple automation does more than save time — it builds trust, keeps your supporters engaged, and strengthens your community. Every donation becomes an opportunity to connect, inspire, and grow your mission.

Set it up once, and let Neki help you turn every supporter interaction into something meaningful.

 

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