Help Center
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Help Center
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How to Share a Post/Content from the Public Page on Social MediaWhat are Neki's transaction fees?How to reset my password on Neki?Sending funds to a non-profitHow can a charity partner with Neki? How to register a non-profit?How do I get a copy of my donation receipt?How does that charity receive the donations from the employees/company?How does Neki work?What does "Neki" mean?How to Connect with a company on Neki?How to Enhance your Brand through the Neki PlatformHow to link Neki Notifications to Microsoft TeamsHow to change Privacy Settings for your Profile?What is Individual ProfileHow to Create Fundraiser with Friends as Company UserHow to integrate Slack with NekiHow to integrate Stripe with your Neki account as a Nonprofit Admin?What is Open and Gated Community?How to set Social Impact Statistics?Fundraising and Volunteering Opportunity Template What is Giving Opportunity?How to Configure Donation Matching as a Company Admin for Your Organization?How to manage Users for Your CommunityHow to Track Your Donations How to Create Groups as a Community AdminHow to Manage Group as a Group Admin
Nonprofit Admins
How to celebrate your supporters as a Nonprofit Administrator?How to Create Public Page for Your CommunityHow to create content and publish on your page as a Nonprofit AdministratorHow to edit or delete a public post as a Nonprofit AdministratorHow to update your logo, banner, slogan, vision, mission, etc. as a nonprofit admin?How to create Project as an NPO Admin?How to create Volunteering Opportunity as an NPO AdminHow to manage Volunteering Opportunity as an NPO adminHow to create Razorpay Donation Page as a Nonprofit?Analytics on NekiHow to Send Automated Donation Receipt to donorsHow to add Donation details to Public Page as an Indian Nonprofit?What is Public PageWhat are the features available for non-profits on Neki?Manage your public content as an Administrator of a Non-Profit
Supporters and Employees
How can employees raise funds for their charity of choice?How can the employee/company make a donation?How to celebrate a colleague as a Company EmployeeHow to Create a Fundraising CampaignHow to donate to a Nonprofit as an EmployeeHow to find a nonprofit you want to support as an employee
Company Admins
How to celebrate an employee as a Company AdministratorHow to Create a Public Page for your CompanyHow to create content and publish on your public page as a Company AdministratorHow to edit or delete a public post as a Company AdministratorWhat is Gift of Giving?How to Configure Donation Matching as a Company Admin for Your Organization?How to integrate Stripe with your Neki account as a Company Admin?Connecting Your Neki Public Page to Your Marketing WebsiteHow to Customize the Platform's Colors to Match Your Brand's PaletteHow to Download Donation Data as a CSV File on NekiHow to use Neki's platform to generate leadsIs the employee/company donation tax deductible?Rewarding your employees on Neki as a Company AdministratorManage your content as an Administrator of a CompanyHow to Create an Engaging Challenge for Your Teams?

How to Manage Group as a Group Admin

How to Manage Group as a Group Admin

Groups are dedicated spaces within your community where community members can come together around shared causes or interests — whether it’s volunteering, sustainability, DEI, or any initiative your team cares about.

They help:

  • Spark collaboration around meaningful impact.
  • Empower members to lead and participate in causes they’re passionate about.
  • Make your community feel more personal, organized, and action-oriented.

And the best part? You can create as many groups as your community needs.

Getting Started as a Group Admin

Welcome aboard! As a Group Admin, you play a key role in shaping your group’s space—bringing the right causes, people, and visibility together.

Here are the first 3 things you can do to get your group up and running:

1. Add Nonprofits to Your Group
Step 1. Log in to your community at https://my.neki.io 

step 2: From the top menu, go to the Switch Community section and select your group.

Step 3. Click on “Administration” on the right panel.


Step 4. In the left menu, choose Nonprofits.


Step 5: Under the Preferred Nonprofits section, search and add nonprofits aligned with your group’s cause.



Once added, updates and posts from these nonprofits will appear in your group feed—so your members stay informed and engaged with the causes you care about.

2. Invite Members to Your Group
Make it a space where your people come together.

Step 1. On the Administration Page, go to User Management section



Step 2: Click the Invite User button. 


Step 3: In the invite window, choose users from your primary community. Use the dropdown list to search for members by name.  Select their name and location, then click Save.


An invitation email will be sent to the selected users. The email will include a link that lets them join your group directly. Once they accept the invite, they’ll become part of your group and start seeing updates, opportunities, and more.

3. Make your group public
Create a space that others in your community can discover and join.

Step 1: On Administration page, go to Public Profile 


Step 2: Toggle Enable Public Profile to turn it on.

Step 3: Choose your group’s visibility:

Open: Anyone in your community can join.

Gated: People can request to join, and you approve them


Step 4: Add your Social Impact Vision and upload a banner image. Click Save.

Once saved, a public page will be created for your group.
You’ll see the link on the home page (right panel). Click it to preview your group’s public profile.



Now, your group is visible to logged-in users from your primary community. They can explore your page — and join your group if it speaks to them.

What Else You Can Do in the Administration Panel

Your Administration Panel has everything you need to manage your group effectively. Here are a few key sections to explore:

Dashboard:
See all your group stats in one place — from donations and volunteering to overall engagement. It gives you a clear picture of how your community is making an impact.

Pending Tasks:
Find everything that needs your attention — like user join requests or other actions waiting for approval.

Integrations:
Connect with tools your group already uses.

  • Slack & Microsoft Teams: Send real-time updates and notifications directly to your members.
  • Stripe: Collect contributions securely and manage your group’s fundraising.


Community:
This section lets you:

  • Add a location to your group.
  • Customize your brand settings by selecting your primary and secondary colours — so your group feels like your own.




 

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