---
title: "How to reset my password on Neki?"
url: "https://help.neki.io/en/article/how-to-reset-my-password-on-neki"
language: "en"
last_updated: "2023-12-26T09:38:22.023Z"
---

# How to reset my password on Neki?

**How to reset my password on Neki?**

If you forgot your password you can easily reset your password on Neki

Here is how you can reset your password on Neki. 

1\. Go to the Login page by visiting - https://my.neki.io

2\. Click on "Forgot your password" link 

![](https://cdn-assets.productfruits.com/c5410405-2566-4436-8902-140ace6ba573)

3\. Enter your email and click on "Continue" 

![](https://cdn-assets.productfruits.com/69baa851-7dfa-4ddf-b2de-d60f7877d780)

4: You should receive an email with the subject "Reset your password" and inside the email you will see a link to reset your password as shown below. Click on the "Confirm" button

![](https://cdn-assets.productfruits.com/71ad564d-c738-4fbc-b661-c904c454a5b7)

5\. You will now be taken to a page where you can change your password as shown below. Enter your new password and re-enter it to confirm it (for security purpose) and click on "Save Password"

![](https://cdn-assets.productfruits.com/d10d91dc-cebf-43f2-9f6a-a9fe02c30df1)

6\. You will then be taken to the login page (as shown below) where you can enter your email and your new password to login to your Neki account.

![](https://cdn-assets.productfruits.com/d9588b36-6d29-4312-91ca-b1665d9c0cfa)